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Cancellation policy
The translations of the German texts are provided solely to enable you to read and understand them. In the event of any discrepancies or differences in the interpretation of the various language versions of “General Terms and Conditions”, “Privacy Policy”, “Right of Withdrawal” and any other text on this website, the German version shall exclusively prevail.
Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity (§ 13 BGB).
We inform you about your right of withdrawal in the following:
Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
To exercise your right of withdrawal, you must send us
AMA Verlag GmbH
Postfach 1168
50301 Brühl
Telefon 02232 96930
Telefax 02232 969366
E-Mail info@ama-verlag.de
by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract.
You can use the attached model withdrawal form (at the bottom of this page), which is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract to
AMA Verlag GmbH
Auslieferung
Alte Schulstraße 5-6
16356 Ahrensfelde, OT Lindenberg
to return or hand over the goods. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
Sample cancellation form
If you wish to cancel the contract, please print and complete this form and return it to us.
— Begin Sample cancellation form—
To
AMA Verlag GmbH
Postfach 1168
D-50301 Brühl
Fax: 02232/969366
E-Mail: info@ama-verlag.de
I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()
__________________________________________________________
__________________________________________________________
Order date ____________________ /received date ____________________
Name of Consumer(s) _____________________________________
Address of Consumer(s)
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
Date Signature of consumer(s) (only for paper communication)
(*) Delete where inapplicable
— End Sample cancellation form —